Welcome to Toyota support

Whenever you need help we are here to help you, always!

Shipment & Delivery

At Toyota we manufacture our trucks with "just in time" in mind. We have a local stock in Germany and strive to always give you short delivery. The estimated delivery time communicated on products sold online will be confirmed as soon as we have recived your order. Our customer service will separately make you more informed about the expected delivery date to ensure a smooth process.

If you have made multiple purchases you may receive more than one dispatch email, each with the details of the individual deliveries. Your goods may also arrive separately on different days. Please contact us if your goods have not been received within the time frame outlined on your dispatch email/s.

Our products are delivered by freight carrier on weekdays during normal office hours. At the moment we only deliver within Germany.

Read our full delivery terms

Payment

You will receive your payment on account. The invoice will be delivered on the delivery date and is within 7 days due net. If you want a product finance, you can leave us at any time to send a message through our contact form. We will gladly submit an offer.

Full terms for payment go to terms & conditions

Your account

When you place an order, make a Rental request or place a Service request we will creat an account for you. Ýour can check your account and the status of your online orders at any time by visiting My Pages.

At Toyota we think safety and security is important. Therfore the site is secureed with SSL certificates to secure any personal information that you enter on the site. Read more about are privacy policy

Go to your account